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Deployment Lead (Manager)

Dallas, Texas

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Deployment Lead (Manager)

Requisition #: 129121

Practice Area: Audit and Assurance

Location: Orlando, FL; Montvale, NJ; Dallas, TX

<p>Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you’re as passionate about your future as we are, join our team.</p>
<p>KPMG is currently seeking a Deployment Lead to join our Audit Technology Alliance organization.</p><p>Responsibilities:</p><ul><li>Lead the end-to-end product lifecycle for our generative AI solutions across KPMG member firms, overseeing deployment planning, execution and adoption strategies</li><li>Collaborate&nbsp;closely with product, engineering and audit teams to ensure seamless product releases and act as the primary liaison for member firm stakeholders to manage relationships and expectations</li><li>Establish and manage a streamlined feedback loop from member firms to the product development team, translating user insights into actionable&nbsp;improvements&nbsp;and ensuring our solutions meet the highest quality standards</li><li>Drive product adoption by delivering&nbsp;timely, user-centric release documentation, training materials and strategic communications that empower end-users and highlight the value of our generative AI tools</li><li>Create deployment strategies and communicate deployment plans to US and global member firms;&nbsp;assist&nbsp;with creating user guides and other collateral to&nbsp;assist&nbsp;with adoption&nbsp;</li><li>Work with&nbsp;product&nbsp;team to design and develop metrics to track and report on adoption; work with member firms on plans to increase adoption based on current usage</li></ul><p>Qualifications:</p><ul><li>Minimum five years of recent experience in a client-facing role such as customer success, product management, change management or management consulting, preferably within a global enterprise software or SaaS environment;&nbsp;background in Audit is also relevant,&nbsp;given&nbsp;our customer base</li><li>Bachelor’s degree from an accredited college or university is preferred</li><li>Demonstrated ability to quickly learn complex software products and articulate their business value to both end-users and&nbsp;executive leadership; experience with AI-powered solutions is a significant plus</li><li>Demonstrated knowledge and prior experience with generative AI solutions&nbsp;</li><li>Exceptional stakeholder management and communication skills, with a proven&nbsp;track record&nbsp;of building trusted relationships with senior leadership and driving consensus across diverse international teams</li><li>Proven ability to create and deliver clear, user-centric product documentation, release notes and strategic communications that drive user adoption and support(200TEC)</li></ul>
<div><div>KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached <a href="https://resources.kpmguscareers.com/EEO.pdf">link</a> contains further information regarding KPMG’s compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.</div><div><br></div><div>KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.</div><div><br></div><div>Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</div></div>

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