Director, ServiceNow - Technical Consulting
Dallas, Texas
viewDirector, ServiceNow - Technical Consulting
Requisition #: 127598
Practice Area: Advisory
Location: Dallas, TX
<p>The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.</p>
<p><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">KPMG is currently seeking a technical Director to join our ServiceNow </span><a href="https://advisory.kpmg.us/" target="_blank"><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Consulting</span></a><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;"> practice.</span></p><p><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Responsibilities:</span></p><ul style="margin-top: 0in;"><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Lead ServiceNow client implementations including multiple workstreams from initial planning, requirements design, development, testing, implementation, and post engagement support.</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Provide strategic architectural vision for ServiceNow implementations that align with client needs, business goals, and industry standards.</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Utilize deep technical knowledge of ServiceNow capabilities and stay up-to-date with platform enhancements and updates.</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Engage with decision-makers to lay out project roadmaps and ensure the delivery aligns with the organizational strategies and objectives.</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development.</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Lead business development activities such as identification, proposal development, and other pursuit activities; work with the appropriate KPMG resources from other service lines/industries</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Oversee the management and development of specific solution areas within the ServiceNow platform, ensuring they meet evolving client needs and market demands.</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Manage engagements according to KPMGs financial/cost management policies</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Oversee and mentor a high-performing team, fostering continuous learning and collaboration; champion the ongoing evaluation and improvement of systems and processes to maximize efficiency and effectiveness</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Maintain key customer relationships and cross sell other KPMG service offerings as well as maintaining satisfaction and good standing</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Build strong internal networks within KPMG to leverage firm-wide capabilities for client solutions.</span></li></ul><p><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Qualifications:</span></p><ul style="margin-top: 0in;"><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Minimum eight years of recent experience in ServiceNow technology consulting; experience leading and managing systems integration projects, ensuring alignment with strategic objectives and delivering high-quality results</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) certifications preferred</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Bachelor's degree from an accredited college/university in an appropriate field</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Verified success in leading five (5) or more ServiceNow projects, ensuring alignment with strategic objectives and delivering high-quality results</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Excellent analytical, data analysis and presentation skills; excellent problem-solving abilities and strategic thinking; ability to present complex technical information to diverse audiences, including executives</span></li><li><span style="line-height: 14.2667px; font-family: Arial, sans-serif; font-size: 10pt;">Travel as needed</span></li><li style="line-height: normal;"><span style="font-family: Arial, sans-serif; font-size: 10pt;">Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)</span></li></ul>
<div><div>KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The <a href="https://resources.kpmguscareers.com/EEO.pdf" target="_blank" style="color: rgb(0, 125, 188);">attached link</a> contains further information regarding KPMG’s compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.</div><div><br></div><div>KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. </div><div><br></div><div>Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</div></div>
